Covid 19 Notice
Dear Patients
We hope you are all keeping safe at this extraordinary time. As you may be aware we have to make changes to usual service to protect you and the staff during this event.
We will be curtailing all routine appointments except for Antenatal, childhood vaccinations and Urgent /Emergency care.
We are providing doctor consultations via telephone for people and we hope a lot of issues can be sorted out via this method.
However if the doctor feels you need to be seen you will be facilitated at the surgery. You will be asked to wait in the car and can you ring when you are here. We will then ring you when the doctor is ready.
Regarding repeat prescriptions to free up phone lines, we are asking if you are able to email your request to
ballybscripts@protonmail.com
This is a secure email. We understand that some patients or their family do not have access so we will accept phone calls for this small cohort.
Can you nominate which pharmacy you use so arrangements can be made for dispensing your prescription. Again please allow at least 48 -72 hours notice due to high volume. You can then collect directly from the pharmacy. Note you may need to contact your pharmacy as each has different arrangements.
Things are changing almost daily so we will update if there are further changes.
Again be safe in this worrying time and follow government advice re social distancing to help us reduce the rate of transmission. We need to protect our vulnerable patients and allow our hospitals to cope with the expected volume